Across channels, one platform to connect.
Do you want to manage many chats coming from your customer? You can do it in one dashboard effectively with our services.
Connect with Kokatto and find out how your business can grow!
Solutions to Enhance Your Business Performance
You can build your own Customer Care
Help your customer fastly everyday with our technology in Customer Service.
Respond Quickly with
Auto-Reply by Chatbot
Get customer satisfaction by using Chatbot to give responses without delay.
Broadcast Your Message
Reach your customers and share your promotions easily in one dashboard only.
Get Complete Data Analytics
Analyze what best steps for the future with the best and most comprehensive data.
Maximize your business with our service
WhatsApp API
Verified WhatsApp Business API
Chatbot
Integrated Instagram Direct Message & FB Messenger
Scheduling Broadcast Message
Verified WhatsApp Business API
Chatbot
Integrated Instagram Direct Message & FB Messenger
Scheduling Broadcast Message
Simultaneously and automatically blast thousands of calls
Voicebot
Tailored retry and interval call strategy
Facebook Integration
Instagram Integration
Telegram Integration (coming soon)
Broadcast Message Using Official Sender ID
Send a personalized and scheduler messages
SMS & Email Analytics and Delivery Report
Trusted by more than
50+
companies
and many more
Our Clients Reviews
Juraj Panek
Collection Dev. Head Home Credit Indonesia
“…from Kokatto I enjoyed the professional yet personal approach; [I also] enjoyed the quick response if there’s any request changes from us; technically I really enjoyed the time of deployment and how fast it was being done”
Elly Susanti
Operational Director Sun Life
“Ever since using Kokatto, we are able to decrease the cost. Secondly, we like to work together with Kokatto because they are responsive and they actively provide technological suggestions for our company”
Alvin Kumarga
SVP, Financial Products and Services Traveloka
“[Before Kokatto] there were 3 main issues with manual [BPO] notification processes. First, scalability… Second, quality control… Third, from the cost side, compared to BPO, Kokatto is much cheaper”
Richard Wahongan
SVP - Group Head, Collection Performance Management & Strategy
“We are seeing positive effect such as the ability to see contact rate analytics for different customers segment. Secondly, we are seeing a significant increase in connected rate volume because of the simultaneous call capability from Kokatto”
Aidil Zulkifli
CEO
“Since partnering with Kokatto, we are able to double our notification throughput. We also do not need to worry about operational hours [compared to BPO] when trying to reach our customers”
Juraj Panek
Collection Dev. Head Home Credit Indonesia
“…from Kokatto I enjoyed the professional yet personal approach; [I also] enjoyed the quick response if there’s any request changes from us; technically I really enjoyed the time of deployment and how fast it was being done”
Elly Susanti
Operational Director Sun Life
“Ever since using Kokatto, we are able to decrease the cost. Secondly, we like to work together with Kokatto because they are responsive and they actively provide technological suggestions for our company”
Alvin Kumarga
SVP, Financial Products and Services Traveloka
“[Before Kokatto] there were 3 main issues with manual [BPO] notification processes. First, scalability… Second, quality control… Third, from the cost side, compared to BPO, Kokatto is much cheaper”
Richard Wahongan
SVP - Group Head, Collection Performance Management & Strategy
“We are seeing positive effect such as the ability to see contact rate analytics for different customers segment. Secondly, we are seeing a significant increase in connected rate volume because of the simultaneous call capability from Kokatto”
Aidil Zulkifli
CEO
“Since partnering with Kokatto, we are able to double our notification throughput. We also do not need to worry about operational hours [compared to BPO] when trying to reach our customers”
Package Pricing
For more detail about pricing in our package please contact us
Contact Us
BASIC
- Outbound Message (One-Way Communication)
- 5 Users Access
- 5.000 Unique Customer Numbers per month
- No Custom Report
- No OTP/2FA for Login to Dashboard
- No Dedicated Support
- No Custom Dashboard Analytics
- No Integration to CRM System
ADVANCE
- Outbound Message (One-Way Communication)
- Inbound Message (Two-Way Communication)
- 15 Users Access
- 50.000 Unique Customer Numbers per month
- Custom Report (Limited)
- OTP/2FA for Login to Dashboard
- Dedicated Support (24/7)
- Integration to Instagram and Facebook
- No Custom Dashboard Analytics
- No Integration to CRM System
ENTERPRISE
- Outbound Message (One-Way Communication)
- Inbound Message (Two-Way Communication)
- Unlimited Users Access
- Unlimited Unique Customer Numbers per month
- Custom Report
- OTP/2FA for Login to Dashboard
- Dedicated Support (24/7)
- Integration to Instagram and Facebook
- Custom Dashboard Analytics
- Integration to CRM System
- Pre-define Chatbot
Get a Free Trial and Demo from Kokatto
Fill in the form below, and we will contact you right away.
Our team will show you how we can help your business continue to grow.
What is WhatsApp Business API?
WhatsApp Business API is an application program interface that allows businesses to receive and answer unlimited WhatsApp messages seamlessly. WhatsApp Business API was launched to help medium to large companies that wanted to use WhatsApp to communicate with multiple customers at scale. Since WhatsApp Business API is only an interface, it needs a separate CRM to engage with the customers. This means to use all the features provided with WhatsApp API, businesses need to have a dashboard provided by WhatsApp business providers like Kokatto
How is WhatsApp Business API different from WhatsApp Business App?
WhatsApp Business API is built for businesses that want to scale. Since WhatsApp Business App is for small businesses, it does not support features like bulk messages to customers,automatically trigger messages via integrations & APIs, and multiple logins & support dashboard.
What is Key Features of WhatsApp Business API?
- Integrations with tools like CRM, analytics, and third-party apps
- Green Tick, verified WhatsApp Business profile
- Messages Broadcast for bulk notifications
- No app or interface, you can use it via BSPs or Kokatto's portal
- WhatsApp Chatbot & interactive messages support
- Multi-agent access for customer support
How to get WhatsApp Business API?
In order to get a WhatsApp business API account, businesses need to follow 3 steps described below :
- To begin with the process, you need to have a Facebook Business Manager ID with a verified number and display name.
- Apply for WhatsApp Business API through a business solution provider like Kokatto
- Activate phone number for WhatsApp Business account
How to verify Facebook Business Manager?
You can start the Facebook business verification process in business settings by going to Security Centre. In Security Centre, you can see your business verification status.
To start the verification process, you can follow steps described below :
- Go to Security Centre in Business Manager.
- Click Start verification.
- Enter your business details and click Next.
- Select the correct business from the list or select None of these match if you can't see your business on the list.
- Confirm your business details.
- Choose to receive a verification code on your business phone number via a text message or phone, or via email.
- Enter your verification code .
- Click Submit.
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Jl. TB Simatupang No.Kav. 14,
DKI Jakarta - 12430 +6221 3972 3972 | sales@kokatto.comSolutions
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